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Creating Installation Media

Windows 10

Licensing Windows 10

Windows 10 Licensing

Clearing Windows Licensing

Windows 10 Licensing

Retrieve License Key from BIOS

Windows 10 Licensing

Using Command Prompt Open a Command Prompt as an Administrator. Type in the following command: wmic path softwarelicensingservice get OA3xOriginalProductKey Press Enter. The command will output any License Key that is imprinted in the BIOS. Using a Batch ...

Retrieving Wifi Password

Windows Networking Wireless (WLAN)

This walkthrough works on Windows Vista and newer. Open the Control Panel. Press the Start Button, type Control Panel and press Enter when it appears in the search results. In the upper right-hand corner, verify that View By is set to Large or Small Icons...

Cellular Modem Drops Connection

Panasonic Toughbook Networking WWAN

Follow the guide below if the cellular modem drops connection and will not return, ever after rebooting. Option 1 With the device on, remove and reseat the SIM card. Reboot the Device.  Option 2 Only perform this step if Option 1 does not fix the issue. ...

Download WWAN/Modem/Cellular Drivers

Panasonic General Information Drivers

Open a web browser and navigate to Firmware, microcontrollers & BIOS | Panasonic TOUGHBOOK Scroll down the page and click the Get WAN Drivers button. Select your carrier, Multi-Carrier is the most likely choice. Select FirstNet Firmware if you need a firmwa...

Panasonic Toughbook Warranty Requests

Panasonic General Information

Making a warranty request with Panasonic can be awkward. You must fill out a support request form, then wait for a representative to call you. Open a web browser and navigate to Support (panasonic.com). Scroll to the bottom of the page and click Contact Supp...

PocketJet 3 (Pentac)

Brother Printers

Download Drivers Open a web browser and navigate to United States | Brother Solutions Center Enter your PocketJet 3 Model into the search box. Models Include: PJ-522, PJ-523, PJ-562, PJ-563 Press Enter or click Search. Click Downloads. Select your vers...

PocketJet 6

Brother Printers

Download Drivers Open a web browser and navigate to United States | Brother Solutions Center Enter your PocketJet 6 Model into the search box. Models Include: PJ-622, PJ-623, PJ-662, PJ-663, PJ-673 Press Enter or click Search. Click Downloads. Select y...

PocketJet 7

Brother Printers

Download Drivers Open a web browser and navigate to United States | Brother Solutions Center Enter your PocketJet 7 Model into the search box. Models Include: PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773 Press Enter or click Search. Click Downloads...

Personalizing the Taskbar

Windows 11 Personalization

Open the Taskbar Settings Right-click the Taskbar and click Taskbar Settings. Show/Hide Default Taskbar Buttons Open the Taskbar Settings. Under Taskbar Items, click the On/Off buttons to show/hide the Taskbar Buttons. Changing the Start Button Position ...

General Processing Error

Windows Networking VPN

The General Processing Error is caused by one of two updates. Update KB5009543 breaks VPN functionality on Windows 10 and update KB5008876 breaks functionality on Windows 11. There are multiple fixes for these errors, please follow the steps below to fix them....

Free Windows 10 Upgrade

Windows 10

As of January 2022, the free Windows 10 Upgrade is still available. To claim the entitlement, follow the steps below.  Prepare Windows for the Upgrade  Remove any anti-virus software, this includes Microsoft Security Essentials.  Remove any Intel, Nvidia or...

Prevent Internet Explorer from Redirecting to Edge

Internet Explorer

On June 15th, 2022, Microsoft will officially be sunsetting Internet Explorer. This means that Internet Explorer will no longer be accessible on Windows 10 or 11. Recently Windows 10 has been redirecting Internet Explorer requests to Edge. This has prevented I...

Installing the Group Policy Templates

Microsoft Edge Group Policy

The group policy templates for Microsoft Edge must be downloaded from Microsoft before they can be pushed out. Follow the steps below to download and install the Group Policy templates. Download the Group Policy Template Navigate to Download Microsoft Edge f...

Microsoft Edge Policy Documentation

Microsoft Edge

Microsoft Edge can be managed using Registry changes. Follow the steps below to access and read the policy documentation. Accessing the Documentation To access the documentation, open a web browser and navigate to Microsoft Edge Browser Policy Documentation ...

FastTrack: Data Migration for Office 365

Office 365 Data Migration

For customers moving to Microsoft cloud services, Microsoft has made data migration consultants available in the form of their FastTrack service. Microsoft FastTrack is only available for specific platforms and products with a minimum purchase of 150 licenses....

Shared Calendars Cannot Be Opened

Microsoft Office: Outlook

There is an issue with Outlook where in shared calendars cannot be opened due permissions even though they exist. The fix for this issue is simple and just is a simple Outlook setting change. Open Outlook. Click the File button in the upper left-hand corner....

Export Office 365 Mail Accounts to PST

Office 365 Data Migration

Using the eDiscovery Content Search tool, administrators can download a copy of a users Office 365 Mail data in a PST format. This PST can be used for legal requests, archiving, importing into another service and more. Follow the guide below to creating and do...