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Setup Devices to Email Using SMTP Auth

Microsoft has sunset the SMTP AUTH functionality, but in its place, they have provided a service that enables SMTP AUTH connections for sending emails to internal users. In practice, this would be used for internal systems such payroll/benefits, financial software, copiers, scanners, helpdesk, and network monitoring solutions. High Volume Email accounts cannot email externally.

Create a High Volume Email (HVE) email accounts

  1. Navigate to https://admin.exchange.microsoft.com/#/highvolumeemail
  2. Click Add an HVE account.
  3. Fill out the basic information form, then click Next.
  4. Click Finish.

High Volume Email SMTP Details

SMTP Server smtp-hve.office365.com
Port 587
TLS/STARTTLS STARTTLS Preferred, TLS/SSL alternative
Authenticated Yes/Enabled
Username/Password Use the email address and password of the HVE account